FAQs
How does income recovery work?
We review clinical systems, coding and historic claims across FP34, PPA, LES, DES, CQRS, CQRS local and PCSW to identify missed or under-claimed income.
Where recovery is possible, we manage the process end to end. We do not hand work back to your team.
How much time will this take from our team?
Very little.
Initial setup typically takes around 15 minutes. After that, we handle the work and only come back to you where input is essential.
Our model is designed to remove workload, not add to it.
Is this compliant?
Yes.
All work is completed within NHS, PPA, FP34, CQRS and CQC frameworks, with accuracy, transparency and full auditability.
Nothing is done retrospectively or informally.
How far back can income be recovered?
This depends on the type of income and current reclaim rules.
Where historic recovery is permitted, we will clearly advise what is eligible and what is not before proceeding.
What if no recoverable income is found?
You pay nothing.
There is no charge if no income is recovered.
Will this increase partner profit?
Yes.
Recovering missed income and improving income flow directly increases practice profitability and partner drawings.
Do you work with practices of all sizes?
Yes.
We support:
- Single-site practices
- Multi-site practices
- PCNs and federations
Do you work nationwide?
Yes.
We support practices across England, working remotely or on-site where appropriate.
How are fees charged?
For recovery work, we work on a no win, no fee basis. Our fee is a percentage of income successfully recovered. If nothing is recovered, you pay nothing.
Can this help us prepare for CQC?
Yes.
Strong financial control, accurate coding, clear governance and confident evidence presentation all directly support better inspection outcomes, including movement towards Outstanding.
Will this create extra work for our Practice Manager?
No.
Our role is to take work off your plate. We do not introduce new admin processes or reporting requirements.
How do we get started?
Most practices start with a short, focused conversation to understand where income may be missed and where risk sits.
If we can help, we will explain how.
If we cannot, we will be honest about that.